• Culver's of Apex Assistant Manager

    Culver's of Apex
    Job Description
    JOB SUMMARY

    Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.

    ESSENTIAL FUNCTIONS

    *Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system 
    standards.
    *Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes 
    or less for drive thru orders.
    *Ensures proper product quality control, presentation and hold times according to the Operations Training 
    Manual, Order Assembly.
    *Accesses financial information and completes weekly sales and labor during their shift.
    *Empowers team to handle guest comments “The Culver’s Way.”
    *Ensures team is knowledgeable concerning products and guest service.
    *Demonstrates and maintains a positive attitude among team members.
    *Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant.
    *Demonstrates proficiency on all restaurant positions.
    *Provides ongoing development of crew chief and shift leader using the management training checklist.
    *Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, 
    and ground appearance.
    *Help identify and develop candidates for the crew chief position.
    *Demonstrates positive and effective role modeling for all team members through appearance and attitude.
    *Follows restaurant policies and procedures consistently.
    *Demonstrates and ensures team is following system standards for uniforms and appearance.
    *Attends all manager and team member meetings.
    *Follows and encourages team to follow all restaurant policies and procedures.

    QUALIFICATIONS

    EDUCATION: College graduate with a degree in hotel and restaurant management or equivalent experience. Certified from a national food safety program.

    EXPERIENCE: One year experience in a supervisory position.

    CHARACTERISTICS: Have the ability to effectively organize work, communicate well and be management oriented. Be knowledgeable in all aspects of business and show good judgment. Demonstrates an energetic, positive attitude that is contagious.

    COMPENSATION: Salary is commensurate with person’s qualifications and will reflect present market for a person of similar responsibilities.


    MANAGEMENT LEADERSHIP SUCCESS FACTORS

    COMMUNICATION: Verbal, written, presentations to others; communication up – same level – direct reports; inclusive, honest, direct, timely; clear, concise; confronts the brutal facts; delivers ideas for solutions with problems.
    DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues; gathers appropriate information and seeks input from cross functional team members; collaborates with others to insure that decisions are made with consideration for impact on others; makes timely and fair decisions; able to make tough decisions when necessary.
    INNOVATION, CREATIVITY & VISION: Seeks new ways to improve efficiency, effectiveness, quality; achieves extra-ordinary results with ordinary resources.
    PLANNING: Organized and able to establish priorities, required resources; delivers the desired results; manages multiple deadlines and priorities; insures that planning involves cross-functional team members to assess impact of deadlines and utilization of resources.
    ORGANIZATIONAL RELATIONSHIPS: Builds effective relationships with both external (guests and vendors) and internal (team members) stakeholders, and between levels, teams and across functions. Supports and cooperates with other teams, negotiates and has the ability to influence others.
    BUILDS AND SUSTAINS A HIGH PERFORMANCE TEAM: Selects the right people for the right job. Develops team members, provides training and development to support their success; empowers team members to make decisions while minimizing risks; provides measurable feedback in a timely manner; retains valuable talent and builds the effectiveness of the team as a whole. Plays like a champion
    ACCOUNTABILITY: Walks the talk. Delivers results on time and at the quality level promised.

    Please submit resumes to:    apexculvers@gmail.com       or apply at: www.culvers.com/careers
    Contact Information